Join us for the D365 & PP UG Virtual Event! This user group will focus solely on Virtual Events. We know that not everyone can make it to in person events, so we’ve created a dedicated Virtual UG that anyone can attend!

You can sign up by going to the meet up page here

Agenda

18:00 – Intros

18: 15 – Talk 1: Getting started with Customer Insights – Data – Malin Martnes

19:00 – break

19:05 – Talk 2: Are you backing up your build? – Ian Tweedie

19:55: Wrap up

20:00 – Finish

Talk 1 – Getting started with Customer Insights – Data – Malin Martnes
You’ve heard about it? You know it’s in the license of Customer Insights – Journeys. What is CDP?

Customer Profile, Unification, Measures, Segments, predictions – help, what is all of this??

Customer Insights – Data is unfamiliar for most consultants and companies – in this sessions you’ll learn just enough so you know where to start and how to learn more.

What can it do? Why should your customers start using it?
How do you create a working demo to show the customer?

Bio
Malin has been working with Dynamics 365, marketing, and CRM for over a decade. She’s been a user, consultant, and trainer. In 2019, she was honoured as a Microsoft Most Valuable Professional (MVP), and in 2020, she became a Microsoft Certified Trainer (MCT) and a MCT Regional Lead in 2024.

Malin started with a strong interest in marketing. Even though her career took a different path at first, she never lost her passion for it. Her goal is to make Dynamics and Power Platform easy to use for everyone.
LinkedIn

Talk 2 – Are you backing up your build? – Ian Tweedie
Ever wondered what would happen if you lost your development environment? How do you feel about having to do all of that work again? What about if you spot a problem days later? Can you remember the value you changed three days ago in that flow? Have you ever seen someone delete the website record by mistake.

These are all situations I have been in over the last few years, and having a Pipeline in place to ensure backup of your hard work is extremely important. That historical record can save you many hours.

Bio
Ian is an experienced technical consultant for Capgemini specialising in the Power Platform and related technologies. Formerly an IT Manager turned developer, he began with low code and has steadily advanced towards pro code. With extensive experience in Azure and Office 365 migrations, he settled into the Power Platform a few years ago. Ian holds 16 Microsoft Certifications, runs a blog called TechTweedie where he shares his expertise, has published a certified Power Automate connector, and possesses various other qualifications, including a Lean Six Sigma Black Belt. Outside of his day job, Ian serves as a trustee for digital transformation for Prosper Learning Trust.

LinkedIn

You can either join the teams event or stream it on YouTube or LinkedIn